Politique d’expédition

Last updated: April 7, 2026

At GearMusicPro, we are committed to providing fast, reliable, and secure shipping across Canada, the United States, and worldwide.

Processing Time

All orders are processed within 1–3 business days.

Some items may require additional handling time due to testing, packaging, or inventory location. In such cases, processing times may be extended.

Shipping Coverage

We ship to:

  • Canada 🇨🇦

  • United States 🇺🇸

  • International destinations 🌍

Free shipping is available on most orders within Canada and the United States unless otherwise specified.

Carriers

We ship using trusted carriers such as:

  • UPS

  • FedEx

  • Purolator

  • Canada Post

Carrier selection depends on the destination, item size, and service availability.

Delivery Time Estimates

  • Canada: 1–5 business days

  • United States: 2–7 business days

  • International: 5–12 business days

Delivery times are estimates and may vary due to customs, weather conditions, or carrier delays.

Order Tracking

All shipments include tracking information.

Tracking details will be provided once your order has been shipped.

Signature Requirement

For higher-value orders, a signature may be required upon delivery to ensure security.

Shipping Address

Customers are responsible for providing a complete and accurate shipping address.

GearMusicPro is not responsible for delays, losses, or additional costs caused by incorrect or incomplete address information.

Customs, Duties & Taxes

International orders may be subject to:

  • Customs duties

  • Import taxes

  • Additional fees

These charges are the responsibility of the buyer.

GearMusicPro is not responsible for delays caused by customs clearance.

Declared Value & Insurance

We may declare a lower value for international shipments when possible.
Please note that this may affect insurance coverage in case of loss or damage.

Shipping Responsibility

Once an order has been shipped, responsibility transfers to the carrier.

GearMusicPro is not responsible for:

  • Carrier delays

  • Lost or delayed packages

  • Customs processing delays

However, we will assist customers in opening claims when necessary.

Refused or Undeliverable Packages

If a package is refused or returned due to:

  • Incorrect address

  • Failed delivery attempts

  • Unpaid customs fees

The customer may be responsible for:

  • Return shipping costs

  • Re-shipping fees

Local Delivery (Montreal Area)

Free local delivery may be available in the Montreal area.

Delivery is typically completed within same-day or next-day, depending on availability.

Policy Updates

GearMusicPro reserves the right to update this Shipping Policy at any time without prior notice.

For any questions, contact us at info@gearmusicpro.com