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Have a question about a product, an order, or need a pickup/delivery quote? Send us a message and our team will get back to you quickly.
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Business Hours
Monday – Friday: 9:00 AM – 6:00 PM Saturday: 10:00 AM – 4:00 PM Sunday: Closed
Pickup & Delivery
Once your order is placed, contact us to arrange a free in-store pickup or direct delivery to your address.
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Frequently Asked Questions
After placing your order online, contact us by email or phone with your order number. We'll confirm when your gear is ready and arrange a convenient pickup time.
Yes. We offer free shipping across Canada and the USA on most orders, and can also arrange direct local delivery in certain areas. Contact us to check availability for your location.
Please refer to our Refund Policy page for full details. For open-box and demo items, return conditions may vary, so don't hesitate to contact us before purchasing if you have questions.
Yes! If you're a venue, studio, school, or reseller looking for multiple units, select "Private deal / Bulk order" in the form above and our team will reach out with special pricing.
Most orders ship within 24-48 hours. Delivery times vary depending on your location, typically 2-7 business days across Canada and the USA.